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Opinion: Adjusting and transforming with AI technologies

Artificial Intelligence News | April 7, 2021, 12:25 p.m.

Cloud IoT 5G Health Automation

When it comes to adopting the latest technologies and enhancing service delivery effectiveness, contact centres have been silently leading the way for years. Few other parts of the business have had to adapt so quickly to the demands of today’s connected consumers, first transitioning from voice to omnichannel and then to becoming engagement hubs supporting... Read more »The post Opinion: Adjusting and transforming with AI technologies appeared first on AI News.

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